guarantee

1 year warranty
We offer a 1-year warranty from the date of purchase on all our jewelry.

What is covered?
– Manufacturing defects (material or workmanship defects)
– Transport damage
– Unusual material changes that are not caused by normal wear and tear

What is excluded?
– Damage caused by improper handling, accidents, loss, theft or external influences (e.g. chemicals, heat, improper care)

Here's how the warranty works:
Send us an email to support@lunario.ch with a brief description of the damage, your order number and photos of the affected product.

After review, we will get back to you with a suitable solution – whether a replacement or an alternative option.

Thank you for your trust in Lunario.